Neon Metal Review in November 2024

Neon Metal Account: The Exclusive Account from Neon

Neon offers several types of private accounts:

• Neon Free: This free bank account allows you to manage your finances without monthly fees, providing a simple and effective solution for your daily banking operations.
• Neon Green: This account is designed for those looking to reduce their carbon footprint. By using Neon Green, you benefit from features that encourage more sustainable financial choices while having access to essential banking services.
• Neon Metal: The Neon Metal account stands out with its exclusive benefits, including a sleek metal card and several insurance packages. It is ideal for users seeking both style and protection.
• Neon Duo: Designed for couples, this account offers features that facilitate joint financial management while maintaining necessary flexibility for each individual.

You can read our review of Neon, in which we cover the following points common to the Neon Metal account:

• Opening an Account at Neon Bank
• Usability of the Neon Bank app
• Neon Bank app Features
• Neon Bank Plans & Pricing
• Transaction speed
• Neon Bank Customer Service

The Neon Metal account includes a stainless steel metal card and four insurance packages. By choosing Neon Metal, you also benefit from better rates on certain transactions.

Neon Metal Card

The Metal card is designed to be “luxurious” because it is indeed made of metal! It weighs only 14 grams!

Neon Metal Card

It obviously bears some resemblance to the Revolut Metal card, but the offering is different.

Neon Metal Account Fees

The Neon Metal account costs 15 CHF/month. For comparison, the Revolut Metal account costs 18.99 CHF per month, but it includes more benefits and fee reductions.

Neon Metal Card Delivery Fees

The delivery of the Neon Metal card is free, unlike the Neon Free plan where the delivery of the plastic card costs 10 CHF.

Withdrawal Fees with the Neon Metal Card

Neon Metal allows you to withdraw money more frequently in Switzerland and at lower costs abroad:

With Neon Free:

• 2 free withdrawals per month, then 2.00 CHF per withdrawal
• Withdrawal fees abroad: 1.5%

With Neon Metal:

• 5 free withdrawals per month, then 2.00 CHF per withdrawal
• Withdrawal fees abroad: Free

Other fees remain the same as with the Neon Free plan.

Neon Metal Account Insurance Packages

The insurance packages of the Neon Metal account offer varied coverage, protecting your assets and ensuring your transactions.

These packages activate after reaching a certain spending amount:

Metal Package: Extended Coverage for Your Purchases and Services

The Metal package of the Neon Metal account is activated from 0 CHF of card payments and includes several significant advantages:

• Phone Insurance: This insurance covers damages and loss of your mobile phone. If your device is damaged or stolen, you can obtain a repair or replacement, allowing you to protect an essential asset in your daily life.
• Extended Warranty: The extended warranty allows you to prolong the standard protection on your electronic devices. This means that if a product fails after the initial warranty period, you are covered for repairs or replacement for an additional three years.
• Best Price Guarantee: If you find an identical product at a lower price after purchase, this guarantee allows you to recover the difference, ensuring that you do not pay more than necessary for your purchases.
• Ticket Insurance: If you purchased tickets for an event, such as a concert, and cannot attend due to illness, injury, accident, or lack of public transport, ticket insurance covers you. Even if you cannot recover the experience, you will be reimbursed for the cost of the tickets, providing you with peace of mind.

In summary, the Metal package of the Neon Metal account offers extended coverage and practical services that can be particularly useful for users who travel or make significant purchases.

Shopping Package: Protection for Your Purchases

The shopping package of the Neon Metal account, activated from 500 CHF of card payments, offers several practical protections:

• Return Protection: This option allows you to return items without additional fees, thus facilitating the return process if you are not satisfied with your purchase.
• Purchase Protection: Purchase protection covers your goods against defects or damages occurring within 90 days of purchase. If a product turns out to be defective, you can obtain a refund or replacement.
• Online Buyer Protection: This protection applies to online purchases. For instance, if you buy a pair of sneakers that arrive without laces or if the package does not arrive at all, you are covered in case of non-delivery, incorrect delivery, or receipt of damaged goods.

Cyber Package: Protection Against Digital Risks

The Cyber package of the Neon Metal account is activated from 5,000 CHF of card payments and offers essential protections in the realm of digital security:

• Online Legal Protection: This protection assists you in case of disputes related to your online activities. For example, if you fall victim to identity theft or defamation, you have access to legal advice and coverage of associated costs.
• Online Account Protection: Imagine discovering several unauthorized transactions on your account overnight. With online account protection, you are covered against financial losses resulting from misuse of your accounts and cards. This includes purchases made without your consent on mobile payment platforms. You can then report these transactions and be reimbursed, ensuring the security of your finances.

Neon Metal App – Travel

Travel Package: Protection for Your Travels

The travel package of the Neon Metal account, activated from 15,000 CHF of card payments, includes several essential coverages:

• Search, Rescue, and Transport: In case of an incident in difficult areas, this coverage pays for search or rescue costs. For example, if you go hiking in the mountains and need a rescue operation, the costs will be covered.
• Health Insurance Abroad: If you encounter health issues during your travels, this insurance covers medical expenses. For example, if you need to see a doctor abroad for a sudden illness, the consultation fees will be covered.
• Cancellation Insurance: This insurance protects you in case of unforeseen events that prevent you from traveling. For example, if you fall ill and need to cancel your flight, you can recover the cost of your ticket.
• Flight Delay Insurance: If your flight is delayed, this coverage compensates you for additional expenses incurred. For instance, if your flight is delayed for several hours, you can be reimbursed for meals or accommodation.
• Luggage Insurance: Your luggage is covered against theft, damage, and loss. For example, if your luggage arrives late, you can be reimbursed for essential purchases. If your luggage is delayed, you can buy clothing and toiletries, but not expensive items like a mountain bike.

Why Choose a Neon Metal Account Over Neon Free

There are two main reasons you might want to subscribe to the Neon Metal account:

1. You Withdraw Cash Frequently, Both in Switzerland and Abroad

The Neon Metal offer allows you to make an average of more than one withdrawal per week, and if you withdraw abroad, no additional fees are applied.

From a purely financial perspective, Neon Metal is appealing if:

• You plan to withdraw more than 1,000 CHF per month abroad
• Or a combination of 5 withdrawals per month in Switzerland and 600 CHF per month abroad

This makes the Neon Metal card ideal for traveling!

2. You Need Insurance

The Neon Metal account offers significant financial protection through various insurance packages. First, the shopping package allows you to secure your online transactions. You can return items without fees and protect your purchases against defects, ensuring additional peace of mind.

Next, the cyber package includes protections against online fraud. If you fall victim to the misuse of your accounts, you will be reimbursed and receive legal assistance, which is not available with the Neon Free account.

Finally, the travel package includes coverage for health insurance abroad and search or rescue costs, which can help avoid high expenses for frequent travelers. In summary, the Neon Metal account provides essential comprehensive coverage for your financial security and purchases.

Here is a testimonial published on Reddit about the travel package of Neon Metal:

There are therefore several ways to assess the interest of the Neon Metal account based on your personal situation. Keep in mind that this is an annual subscription, costing 180 CHF per year.

At first glance, this amount may seem high. However, it often takes just one insured event to justify this investment. Whether it’s for medical expenses abroad, returns on purchases, or fraud issues, the savings realized can quickly offset the subscription cost.

From our perspective, it is difficult to claim that the value for money is good; there should be more discounts on various services (reduced fees on Neon Invest for example) to more easily calculate the interest in switching to Neon Metal.

Frequently Asked Questions (FAQ) about Neon Metal